Shipping
At Outrunners, we are committed to providing our customers with a smooth and reliable shipping experience. Please review our shipping policy for orders within Pakistan:
Shipping Methods and Rates
- We offer various shipping methods to ensure timely delivery of your orders. Standard shipping is our primary option, and rates are calculated at checkout based on the delivery location and order weight.
- Occasionally, promotional offers may include free shipping on specific items or orders over a certain amount. Be sure to check our website for any current promotions.
Processing Time
- All orders are processed within 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information so you can monitor your shipment.
Delivery Time
- Delivery times vary based on your location and the selected shipping method. Generally, you can expect your order to arrive within 3-7 business days for standard shipping.
- Please note that during peak shopping seasons or holidays, shipping times may be longer due to increased order volumes.
Delivery Areas
- We currently deliver to all major cities and towns across Pakistan. If you have questions about delivery to your specific location, please contact our customer service team for assistance.
Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email. You can use this number to check the status of your shipment on our website or the courier’s tracking portal.
Damaged or Lost Items
- If you receive a damaged item, please contact us within 48 hours of delivery so we can resolve the issue promptly. For lost items, please reach out to our customer service team for assistance.
Customer Support
- If you have any questions or concerns regarding your order or our shipping policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure you have a positive shopping experience.
Thank you for choosing Outrunners! We appreciate your business and look forward to serving you.